UK · USA · Canada · Germany · Netherlands · Australia
You can't be there every day. We can.
FOB-One arranges and supervises professional home care for your parent or relative in Ghana, and keeps you genuinely informed — not politely reassured.
The full model
How care is actually arranged and run
Six stages. You see each one happen, and you can ask for evidence at any point.
1. Home assessment
A coordinator visits the home within 48 hours of your message. We look at health, mobility, medication, nutrition, safety hazards and who else is around. You get an honest report — including things you may not have been told.
2. Care planning
We write a care plan together with you: what the caregiver does, on which days, at what times, and what counts as an escalation. Nothing is left to assumption.
3. Caregiver matching
We match on skill and on personality — language, temperament, gender preference, experience with the specific condition. You are introduced to the caregiver before care begins.
4. Monitoring
Supervisors carry out check-in visits. Attendance and tasks are logged. If a caregiver is late, sloppy or unsuitable, we act — you don't have to police it from another continent.
5. Family communication
One named coordinator is your point of contact. You always know who to message, and you get a reply.
6. Regular care reviews
Needs change. We review the care plan on a set schedule and whenever something shifts — after a fall, a hospital visit, or a change in medication.
Staying informed
How families abroad stay in the loop
Distance is a communication problem before it is a care problem. We treat it that way.
Photo and written updates
Regular photos and short written notes sent over WhatsApp so you can see your parent, not just hear about them.
Scheduled calls with your coordinator
A call at a time that works with your timezone — not a missed call at 3am your time.
Care notes
What was done, what was eaten, how they slept, what the caregiver noticed. Kept in the home and shared with you.
"How do I know someone I've never met is treating my mother well?"
It's the question most families are too polite to ask out loud. Ask it. It is the right question, and any care provider who is offended by it is the wrong one.
Here is our honest answer:
- You meet the caregiver first. By video call before care begins. You approve the match.
- Supervision is ours, not yours. Coordinators make check-in visits your relative does not schedule.
- Caregivers are vetted and referenced. Identity, background and previous work are checked before placement.
- You can change the caregiver. No argument, no penalty. If the fit is wrong, we re-match.
- We report bad news too. Falls, refusal to eat, low mood, missed medication. You will hear it from us first.
Trust is not something we ask for. It's something we show you, week after week.
Paying from abroad
Families pay us from the UK, USA, Canada, Europe and Australia. International payment arrangements can be discussed and agreed with your coordinator before care begins, so there are no surprises for you or for the family at home.
Start with a conversation, not a contract.
Tell us where you are, who needs care and what you're worried about. We'll arrange the home assessment and call you back at a time that fits your timezone.